Onjjakkung has no accounts, so there is no account to delete. What you delete is your records. If you used the app on your own, records are only on your phone. If you connected with family, they are also on our server.
1. Delete on your phone (no request needed)
- One record: open it from the timeline and choose "Delete this record"
- Remove just this phone from the family: Family → "Disconnect this phone". Your family keeps their records.
- Everything on your phone: delete the app and the records go with it.
2. Delete all family records from our server (if you connected with family)
Email us as follows. Within 7 business days we delete the family's records, baby details, family details and alert details from our server and reply to confirm.
- In the app, go to Family → "Invite more family" to create a new invite code.
- Email hello@glonaris.com with the subject "Onjjakkung data deletion" and that 6-digit code in the message. The code works for 24 hours and is used only to confirm which family it is.
- Deletion cannot be undone. Sharing ends on every family phone. Copies left on each phone are removed when the app is deleted.
3. What remains with us
Anonymous usage logs in our analytics and error tools are not linked to your name or contact details, so we cannot identify you in them. Nothing more is collected once you delete the app. Purchase history is kept for 5 years as required by Korean e-commerce law.
4. Other requests
If you cannot create a code or have another request, email us. We reply within 7 business days.
Contact
Glonaris · hello@glonaris.com